Privacy Policy

This Privacy Policy describes how us.redtigercam.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

We guarantee the proper collection of personal information such as credit card numbers on pages protected with SSL technology .
We will not sell user contact information .
Without the user’s consent, we will not use the user’s personal information or pictures for advertising.
Our website does not collect personal information from users as its main purpose.
Except for the following situations, we will not provide you with free gifts or take incentive measures:
■ Provided when the user purchases the product
■ As part of marketing activities
■ The main purpose is not to collect user personal information.
Device information
Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:shared with our processor Shopify.
Order information
 Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection:collected from you.
Disclosure for a business purpose:shared with our processor Shopify .
Customer support information 
Examples of Personal Information collected:Name, E-mail
Purpose of collection:to provide customer support.
Source of collection:collected from you.
Disclosure for a business purpose:shared with our processor Shopify .

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
·We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
·We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page. at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
·Your consent;
·The performance of the contract between you and the Site;
·Compliance with our legal obligations;
·To protect your vital interests;
·To perform a task carried out in the public interest;
·For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Text Marketing and notifications:

By providing your phone number during checkout and initiating a purchase, subscribing through opt-in forms where a phone number is provided, or texting a keyword phrase, you are giving us consent to send you text messages. These messages can be sent to deliver information about our products, services, and promotions, including abandoned cart reminders. Consent is not a condition of purchase. Msg & data rates may apply. Message frequency varies. You can unsubscribe from receiving text messages at any time by replying STOP to any message sent from us or by clicking an unsubscribe link provided in any of our messages. You understand that there are alternative options to opt-out of our text messages and that manual requests will not be attributed as a reasonable means of unsubscribing from our text messages. Text HELP to any message sent by us for more information. For any questions relating to our policy or unsubscribing, you can contact us at support@redtigercam.com. To opt-out please follow the procedures listed above.